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Important Message about our COVID-19 Response

PeopleFacts joins you in our concern for the health and safety of our employees and communities surrounding the Coronavirus (COVID-19) pandemic. As your strategic partner, we recognize the critical role we play in your human resource process. And, that during this global event, you may have questions related to business continuity and the availability of screening services.

Our executive leadership team is actively monitoring this evolving threat, and if needed, we are prepared to activate our business continuity task force. We wanted to take this opportunity to share some of the steps we are taking to ensure continued service to you while we all navigate through the impact of the pandemic.

  • We are closely following the Centers for Disease Control's (CDC) guidelines and recommendations on the steps we can take to help prevent the spread of the virus, and have shared specific instructions with our employees on the importance of maintaining a healthy and safe environment at all of our operating locations.
  • We are in regular contact with our infrastructure and computing partnerships, including Microsoft, Amazon, and Iron Mountain Data Centers, to ensure that our systems will remain fully functional and accessible.
  • We are monitoring data providers including courthouses, schools, employers, clinics, testing laboratories, and others that are key parts of our information supply chain. A number of organizations have already closed or announced closures due to the virus. The most current information will be posted to the client portal.
  • As part of our ongoing communications with our national drug screening and occupational health testing partners including Quest Diagnostics, LabCorp, and Concentra, they are communicating increased visits to patient service centers due to flu and other heightened health concerns. While no closures have been announced at this time, it is possible that certain clinic locations may close without notice in the event of exposure to COVID-19, so we recommend contacting the clinic in advance of any upcoming visit.
For the most current information regarding delays or other specific service impacts, please login to our client portal We will also send out further email notifications in the event of any significant developments.

If you have any questions, you can always reach us via email or call us at 1-800-772-0130.

Dan Filby
Chief Executive Officer

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